Refund policy

GENERAL RETURNS

We take pride in ensuring that your gift arrives in pristine condition! In the rare event that your item arrives damaged or incorrect, please notify us within 2 business days of delivery, and we will promptly work to resolve the issue. Please note, due to the custom and personalized nature of our products, all sales are final.

RETURNS AND ADDRESS ISSUES 

Please verify your recipient's address as we cannot assume responsibility for incomplete or incorrect addresses. Returns and additional shipping costs are the responsibility of the customer.